This course aims to provide employers with an understanding of cultural competency, why it matters in the workplace, and how to implement it to improve teamwork, innovation, and business outcomes.
1. Introduction to Cultural Competency (5 minutes)
Definition & Importance
2. Cultural Awareness and Sensitivity (7 minutes)
Understanding Cultural Differences
Impact on Decision-Making, Conflict Resolution, and Leadership
The Role Of Implicit Biases
3. Strategies to Build Cultural Competency in the Workplace (10 minutes)
Building Cultural Competency In The Workplace
4. Case Studies and Scenarios (5 minutes)
Case Studies and Scenarios
5. Building an Inclusive Organizational Culture (3 minutes)
Building an Inclusive Organizational Culture
6. Conclusion and Next Steps (3 minutes)
Key Takeaways
Next Steps
7. Quiz: Cultural Competency Course
Answer the following questions based on the topics covered in the cultural competency course. This quiz will help reinforce your understanding of cultural awareness, biases, and inclusive practices.